How to Choose a Water Damage Restoration Company

When water is on the floor, it is tempting to hire the first company that answers. A few quick questions can save you money and stress.

Questions to ask

1. Are your technicians IICRC certified? The IICRC sets industry standards for water damage restoration.
2. Do you take and record moisture readings? Daily logs prove when drying is complete and help your claim.
3. Are you insured? Ask for proof of liability insurance.
4. Who handles mold if it is found? In Texas, larger mold remediation projects require TDLR-licensed companies.
5. Do you work with my insurance company? Most restoration companies can document for your adjuster, but you choose who works on your home.
6. Can I get an itemized estimate? Line items make it easier for you and your adjuster to review.

Red flags

• Pressure to sign before you understand the scope
• No moisture readings or drying logs
• Claims of mold removal without a Texas license for larger projects

Whoever you hire, ask these questions. You always choose who works on your home.